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Terms of Reference - Consultancy Work
Oxfam

Application Deadline: 26 July 2013

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Oxfam is inviting proposals from prospective consultants to provide technical assistance in line with the assignment below.

Background

Oxfam is conducting a Water, Sanitation and Hygiene (WASH) project in the cities of Gweru and Kwekwe under the Environmental Health Alliance (EHA); a consortium of Health and WASH NGOs being funded by the European Humanitarian Aid Office (ECHO). This action is a continuation of the phasing out strategy from direct implementation of emergency response in the country. While continuing to address the emergency WASH needs, the action will build the resilience of communities and urban councils through setting up of Community Health Clubs (CHCs) as well as making improvements to basic WASH infrastructure in the most vulnerable communities. Oxfam is partnering with ECHO to enhance capacity of residents to improve health and hygiene practices and build the capacity of urban councils to improve service delivery in the cities. The intervention by Oxfam is intended to compliment work currently being done by the urban councils to reduce the risk of WASH disease outbreaks and to enhance the operational capacity of the city councils by complementing improvements in hardware interventions.

A). Business strategy formulation for Gweru and Kwekwe City Councils

B). Customer care services skills training for Kwekwe City Council

C). Operation and maintenance training for Kwekwe City Council

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