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Data Use & Management - Using Evidence to Improve Programs Training Course - Bulawayo & Mashonaland West
Collaborating Centre for Operational Research and Evaluation (CCORE)

Province Course Dates Application Deadline
Bulawayo 22-28 July 2012 9 July 2012
Mashonaland West 5-11 August 2012 22 July 2012

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The Collaborating Centre for Operational Research and Evaluation (CCORE) is pleased to announce the "Data Use and Management: Using Evidence to Improve Programs" Training Course.

Course Aim

The "Data Use and Management: Using Evidence to Improve Programs" training course is designed to offer a hands-on training for professionals, specifically Health Information Officers, M&E Officers and/or Data Managers in the health and social sectors to build their skills in data management and use in an operational research context, with the goal of using data as evidence from which to improve programming. The fundamental aim of this training course is to build capacity for quality operational research in Zimbabwe and Southern Africa.

Course Objectives

  • Develop increased understanding of the value and uses of data and operational research.
  • Improve ability to synthesize existing information and develop targeted Operations Research study questions.
  • Build data analysis and management skills to enhance the use of data in an everyday setting towards program improvement.
  • Enhance appreciation of ethics in research

Course Outline

Section Objectives Topics Covered
Pre-Module Introduction Introduce the purpose of the training module and explain the logistics of the course.

- Course logistics
- Course design/module sections
- Course objectives

Introduction Understand the value of data collection and analysis in an operational research context.

- Introduction to Operational Research (OR)
- Explore using data to improve programs
- Discuss previous experiences with data use.

Data Types and Sources Identify different types of data, and how this data can potentially be acquired.

- Discuss different types of data and what kinds of questions they can be used to answer.
- Explore sources from where program relevant data can be acquired.

Learning from Existing Data

- Gain awareness of existing data sources, and how to access them.
- Discern when using existing data is sufficient, and when collecting new data is necessary.

- Discuss already available data sources.
- Case Study 1: Learning from Existing Data
- Explore the pros and cons of using existing data versus collecting new data.

Ethical Issues in Research Develop an understanding of ethical issues in conducting Operational Research and Evaluation including ethics in data management Discuss ethical issues in research including obtaining consent, ensuring privacy of participants and keeping data confidential
Problem Identification and Definition Develop methodology for appropriately identifying the problem and deriving a research question to target investigation of the problem. - Explore the problem-solving process and the steps in identifying the issue at hand.
- Case Study 2: Problem Identification and Definition
- Review the aspects of developing strong study aims and objectives.
Data Management and Analysis

- Explore options for managing data to ensure efficient use and upkeep.
- Develop skills required for basic data analyses using Excel.
- Develop skills required for basic analysis of qualitative data

Discuss quality management of collected data, including identification of challenges in the data management process.
Communicating Findings Identify appropriate approaches for communicating findings to stakeholders.

- Discuss the differing reporting needs of different stakeholders
- Activity: Targeting your Audience
- Explore the wide range of options in data visualization, including use of charts, maps, and other graphics.

Course Evaluation
Review lessons covered in the module  

Course fees

Participants will not be expected to pay any course fees. Twenty (20) fellowships are available to the selected participants and these will cover their registration fees, course fees, course materials, tea and lunch for the 5 days.

Accommodation, transport and allowances

  • Due to the limited budget available, UNICEF will only provide accommodation on a full board basis to participants who work outside of Mutare. In a bid to minimize on related costs, it is expected that the training will be held at a hotel facility in Mutare CBD.
  • It is expected that the individual participant or their organization will meet their own transport costs for the return trip.
  • UNICEF/CCORE will not pay out any allowances to participants.


The training course is planned for 20 Health Information Officers and/or Data Managers and M&E officers (from both the Civil Service and NGOs) whose abilities in this field could be enhanced through such training. Only Officers based in Manicaland province will be considered. Similar courses will be advertised and conducted in all the ten provinces in this year.

Teaching Methodology

It is a five (5) day interactive training aimed at improving the skill sets of the participants so that they can better address the data use, management and analysis needs of their respective programs within their organizations. The course stresses a hands-on approach, with extensive use of case studies and group activities. The training will involve extensive use of computers and therefore participants are expected to bring along own laptop to facilitate optimum learning.

Limited registration

20 places are available and these will be allocated to eligible applicants on merit. Strictly no late applications will be considered.

Application Procedure

Application should include:
1. A motivation letter
2. Completed Application Form
3. Application should be send to the contacts listed below by the appropriate deadline (see top of page)

For further information, please contact:

Dr. Monica Chizororo (PhD) and Dr. Susan Laver (PhD)
Collaborating Centre for Operational Research and Evaluation (CCORE)
6 Fairbridge Avenue, Belgravia, Harare, Zimbabwe
Tel: 703941, 703942, 721692, 731840, 730093, 730094
Email: and

Send application form and motivation letter to:

Mr Onesimo Maguwu and Ms Cathrine Maruta
Collaborating Centre for Operational Research and Evaluation (CCORE)
6 Fairbridge Avenue, Belgravia, Harare, Zimbabwe
Tel: 703941, 703942, 721692, 731840, 730093, 730094
Email: and

Download application form

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