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Scaling a changing curve: Traditional media development and the new media
Center for International Media Assistance (CIMA)
March 03, 2003

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Summary
The Center for International Media Assistance (CIMA) at the National Endowment for Democracy (NED) commissioned this study to examine the use of information and communication technology (ICT) in independent media development and shed light on the state of current practice with respect to media development and new technologies. The 20-page document analyses the use of new media, including blogs, social networking sites, cell phone messaging, and other relatively new technology applications in communication for development. It contextualises new media in the rapidly changing global information industry, and offers recommendations on how independent media-development programmes can take advantage of, and keep abreast of, these new global trends.

From the executive summary:
"...[T]he field of independent media development has been slow to fully realize the potential of new information and communication technology (ICT). Although new technologies have fundamentally altered the traditional media landscape, many media-development donors, practitioners, and scholars have only recently begun to consider ICT seriously and systematically in their traditional models of media development. Many who do utilize ICT tend to do so in the background, rather than making new technologies the major feature of programming."

The document gives an overview of traditional media development as a "fixture in many donors' democracy and governance programs in recent years..." In scope, these programmes train journalists; provide capacity building for the business management side of media; and train to ensure that community radio stations can find a revenue stream. They focus on supporting the enabling environment for an independent media sector, focusing on laws, regulations, judicial and legislative processes, enforcement capabilities, ownership structures, and other institutions that enable the media to perform its function. They supporting the development of professional organisations as self-regulating mechanisms. Also, they work to increase media literacy in civil society. The document presents how ICT is currently being used in media development, which includes improving processes within the operational functioning of media outlets and the profession of journalism; distance-learning platforms and training in new techniques for journalists; and supporting the establishment of an online journalistic presence, frequently with features that enable more interactivity with audiences.

The document turns to the role of new technologies which are transforming the way people gather and process information. This includes citizen journalism which brings with it the transparency of citizen monitoring and surveillance, accompanied by privacy concerns, and the blurring of the line between straight news reporting and advocacy. Blogging has created a new brand of news that may be opinion-based, investigative, and mobilising, particularly when combined with social networking. New censorship accompanies new technologies in the forms of tracking of online and cell phone user patterns and the blocking of information or shaping information consumption patterns. Convergence between telecommunications, cable, satellite, cell phones, and traditional broadcasting means that the media industry is no longer confined to television, radio, and print publications, and is facing some regulatory convergence, as well as bourgeoning opportunities. Online media competition is forcing new business models for traditional media. Earlier predictions about the future of television posited decentralisation, diversification, and customisation, trends now heightened in the age of internet and cell phone-based communication.

When traditional media development meets these new technologies, it may simply try to "digitise" its traditional project categories. However, innovative projects may focus on figuring out new ways of getting information to people, such as through podcasts or live streaming, or others may use the cell phone short message system (SM) to deliver news and information to people. In this area, the field of media development is rapidly converging with the "ICT for development" field, which unlike media development, situates itself more in the traditional poverty-reduction realm of development, as opposed to democracy and governance." This leads to questions such as: "Should media-development programmes concern themselves with issues such as promoting access to computers, cell phones, and the Internet?" Convergence of these technologies with traditional media is resulting in "pushing towards... an enabling environment that encompasses telecommunication reform in addition to more traditional media legal issues."

Donors respond to ICT possibilities in different degrees. Foundations, as stated by the author, tend to have more leeway for funding innovations, such as the Knight Foundation's "one-stop site for citizen-journalists aimed at helping citizens and journalists understand how to launch and responsibly operate community news and information sites," or the Media Development Loan Fund's specialised centre to devise new-media solutions for independent media in developing countries. The document suggests that entrepreneurial start-ups can occur organically in ICT and that "[o]ne solution donors might want to consider is to ensure that large projects include a small-grants facility, precisely for this purpose." Linked to funding is monitoring and evaluation, for which the document recommends: "if donors do want to think seriously about encouraging more creative use of ICTs in media-development projects, then a wholesale look at reforming the monitoring and evaluation process may be warranted."

The concluding section includes forward-looking recommendations for donors, practitioners, and scholars who are considering the role of ICT in media development. As stated here, "the field of independent media development is fundamentally concerned with increasing voice and accountability - that is, increasing citizens' awareness of issues, fostering debate and discussion, and holding powerful institutions and entities to account." Recommendations include:

  1. "Understand convergence and its implications - In some cases, this shift may be merely evolutionary, while in others it may take on more of a "revolutionary" feel - blending the field of media development more thoroughly with others such as poverty reduction and economic growth.
  2. Focus on a broader definition of the 'enabling environment' - ...[this] might mean more conversations and partnerships with those in the 'ICT-for-development' field about regulatory and infrastructural issues.
  3. Be ambitious but realistic about expectations - ...donors and practitioners should make sure they have a grounded understanding of the realities of access (i.e., Internet penetration, cell phone usage, computer/technology literacy, cost structures, and local patterns of usage).
  4. Support organic initiatives rather than creating top-down projects - Successful ICT projects tend to harness the creativity and entrepreneurship of grassroots individuals and communities, who use donor funding to augment their own vision.
  5. Think creatively about ways ICT can be folded into existing activities - ...traditional media-development activities may benefit from a more thoughtful approach to incorporating ICT.
  6. Adjust monitoring and evaluation techniques to allow room for innovation - ...the traditional bilateral-donor model of measuring success by widget-like outputs does not encourage flexible thinking and innovation.
  7. Consider media literacy issues - ...as new forms of media blur the bright line between 'journalist/expert' and 'audience,' those on both sides will have to acquire a more sophisticated understanding of the information landscape."

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