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Service delivery update
September 16, 2013
the Harare Residents’ Trust (HRT) has consistently provided
updates on the state of service delivery in the communities’
bi-weekly. The report captures key service delivery areas of refuse
collection, water and electricity supplies. Information contained
herein has been provided by community volunteers, community coordinators
and ordinary members of the community. In this report the areas
covered include Glen View 1, Glen Norah C, Glen Norah A, Specimen,
Kuwadzana, Glen N.
- In areas that are on higher ground a dry spell has hit the area
in terms of water supply. The areas affected include Hindhead road,
Dacomde road and the shopping centre. The people are getting water
from the borehole that belongs to Econet Wireless that is stationed
near Chisipite Shopping Centre.
b. Letombo Park
- For nearly three months now Letombo has not been served with water
by the Harare City Council. This is because the water department
plumbers have been working to fix a water burst at Letombo Park
main gate and they seem to be failing to repair the burst. Residents
are surviving from fetching water from the water connection site
that is 100 metres away from the Letombo Main gate along Amby. Treated
water is lost everyday at this site.
- Athlone area, Kamfinsa area and Greendale North road are receiving
water for less than four hours a day.
d. Eastlea -
residents from the Peterhead, Rhodesville and Clyde roads were very
happy to have water for consecutive two days from 9-10 September
as this is a rare commodity in Eastlea.
- Since last week of August up to today no water has been supplied.
Pleasant/Grange - Residents in the mentioned suburbs do not have
Council water because they are stationed at higher ground. Residents
purchase water from companies that supply water for domestic use.
This has proved to be more costly to residents and would want the
City Council to address the situation as a matter of urgency.
Meadows and Waterfalls - Consumers that are from the listed suburbs
receive Council once per week with an exception of the area around
Park Town Shopping centre between 6th avenue and Simon Mazorodze
Way which regularly receive water.
h. Msasa Park
- This suburb rarely receives water with no trend to follow though
at times they are served with Council water. People get their water
from those households that have wells or boreholes.
1 and 2 - Water cuts are too frequent with the worst scenario experienced
in the first week of September when residents went for more than
five days without water. Alternatively, the residents fetch water
from a borehole at house number 1139 Kuwadzana 1.
j. Glen Norah
A Specimen - It is not consistently supplied with water. Residents
are receiving water three days a week on average. The situation
is at its worst in areas like Gumbe Street and area close to High
k. Glen Norah
A Chitubu - No water during the day. Residents usually get water
at dawn, daily.
- From Friday 6 September 2013 to Sunday 8th of September the area
surrounding Spar shop had water until Monday 9th of September. However,
since Monday water has been trickling in Chiriramhene Street up
to Murirachara Street. The water is smelly.
Engineering - Water is supplied during odd hours that are from 12midnight
to around 4am every day.
Lusaka - It is being consistently supplied with only those on higher
ground disadvantaged as the water trickles because of low pressure.
o. Glen Norah
B - There was no water from 8th of September to 11th of September,
they received water on the 12th of September 2013 around 11 am
Engineering - Collection is scheduled for every Tuesday but this
is not being done. The last collection was three weeks ago.
Lusaka - There has been no refuse collection in the suburb since
the start of September 2013. Dumps are visible at Lusaka Market
along the blocked drain. Refuse collection is scheduled for every
c. In Chisipite
- Residents interviewed reported that they are privileged as their
refuse is being attended to everyday.
d. Glen Norah
A Specimen - Refuse is scheduled to be collected every Wednesday
but there has been no refuse collection since the beginning of September.
Residents are reported to be dumping refuse at Corner Nungadzi Road,
near Zvimba bar, Zuvarabuda at Chembira Community Hall and at Specimen
shops along Gumbe.
e. Letombo Park
- Residents complained that they had over three weeks without refuse
being attended to.
- Residents complained that refuse used to be collected every Thursday
but now on Wednesday, this now being done inconsistently.
g. Glen Norah
A Chitubu - garbage heaps are being dumped at Chitubu Shopping Centre
as refuse is not being attended to.
- Refuse is being attended to after every fortnight.
- Refuse is scheduled to be collected every Tuesday but this is
not being done consistently. Refuse is being attended after at least
a fortnight or three weeks. The same situation prevails for Mt Pleasant.
It is alleged that the residents are now polluting Umwinsdale as
they dump refuse, disadvantaging the aquatic life and creating a
conducive environment for breeding of water borne diseases.
j. Mandara -
refuse is being collected inconsistently, deviating from the published
schedule of Tuesdays. At times it is collected after a fortnight
or after three weeks.
- Refuse collection is supposed to be done every Wednesday but this
is not being done consistently resulting in growth of dumpsites
at corner Chiriramhene, Jachacha avenue, Cheni Street and at the
l. Glen Norah
B - The refuse is being collected every Monday except for the Monday
dated 9 September 2013.
Greendale, Letombo Park - Load shedding is usually twice a week
with power being cut for not more than 6 hours a day. Greendale,
Highlands and Letombo Park is load shed daily for at least six hours.
b. Load shedding
in Kuwadzana 1 and 2 is from 5am in the morning to 10pm on daily
c. Eastlea -
Electricity supply has improved with power cuts experienced at least
two days a week and usually on Fridays.
d. Mandara -
Load shedding is 4 to 6 hours per day.
e. Glen Norah
A Chitubu - Electricity is being cut approximately for 4-6 hours
- Load shedding is usually six hours long per day.
Engineering - Load shedding is not fixed but usually power is cut
between 6 to 8 hours a day.
Lusaka - Load shedding experienced by the residents is normally
between three (3) to six (6) hours a day.
i. Glen Norah
A Specimen - Load shedding in Specimen residents go for 6(six) hours
Egypt - Power is being cut for a maximum of six hours every day.
k. Glen Norah
B - Load shedding has since improved with electricity being cut
for less than three hours a day
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