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Social service delivery update - Issue 2
Combined Harare Residents Association (CHRA)
February 14, 2012

General comment

Yesterday, Monday 13 February, we reported that the City of Harare has ordered an immediate re-connection of water to all affected households who had been disconnected. Indeed as was said in yesterday's statement, residents are in a euphoric mood after going for months without water, a situation which has been perpetuated by socio-economic hardships. Our position is that water should be regarded as a basic human right as enshrined in the UN resolution A/HRC/15/L.14. Disconnecting water supplies and refusal to reconnect them, demanding for upfront payment, amidst an evident outbreak of diarrheal diseases is tantamount to human rights neglect and constitutes a case of naked human rights abuse. The unprofessional and misguided statements (See Herald of the 24th of November 2011) ushered by some sections of the Municipality are in direct conflict with the public health tradition of epidemic responses and mitigation measures. We would like implore all functionaries at Town House to respect council resolutions and directives that come from the City fathers. District offices should be continuously monitored from the centre because that is the level with which we have witnessed a lot of non-compliance by local officers.

Below is a snap survey that entails the state of service delivery since Tuesday 7 February 2012 in Harare.

Area Water Electricity Sewer Bursts Diarrheal Diseases Refuse Collection
Mabvuku Water is available. There is no electricity during the day; supplies are only available during the night. There is a sewer burst near the new stands opposite circle cement. There are scattered cases. Authorities have not been collecting refuse especially at shopping centers such as Kamunhu, Tafara and Matongo.
Kuwadzana Water is available. For the past week electricity has been available during the night and most times there is no electricity from 5pm to 9pm in the evening. Sewer burst cases have improved except for a few reported cases in Kuwadzana 4. Typhoid is still on the loose, at Kuwadzana 4 polyclinic there are still putting tents outside for the many people who are coming for treatment. The dumping sites that were once cleaned are now infested with garbage, the local authority is arguing that there is inadequate transport to go around and collect garbage.
Dzivarasekwa In places where water is available, it comes with very low pressure but in most streets such as Kaguvi close, Mashambanzou street, Nhekwe street to mention just a few, water supplies have been cut hence posing a serious threat to people's health. Only available during the night for the past week. None have been reported. Residents are still being affected but its no longer major issue. Collected on a weekly basis.
Mufakose Water is available. For the past week electricity is not available during the day. Many erupt when there are rains, affected areas are Rukudzo Bar and Durawall near Samuriwo. None reported. Refuse Is being collected every Tuesday.
Mbare Water is available. Only available during the night. None reported. None recorded.  
Highfield Water is available Only available during the night. None reported. None recorded.  
Budiriro Water is available Reasonable load shedding. Few cases. None. Refuse is being collected as per schedule.
Marlbereign Extreme water shortages in Sentosa and Zambezi flats. Everyday residents go up to 12 hours without electricity. None. None. Collected every Monday.
Mbare No water supplies at the Mbare Msika toilets. Residents go up to 8hrs a day without electricity. None have been reported. None. Collected on a weekly basis but its not enough, people have resorted to throwing garbage in the streets.
Westlea Water is available. Reasonable load shedding. None. None reported. Not being collected since the beginning of the year, residents are disposing waste near food stalls (msika) behind Nkwisi Gardens.

Visit the CHRA fact sheet

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