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Mabvuku residents discuss service delivery challenges
Harare Residents' Trust (HRT)
November 09, 2011

Residents here met to discuss their bills and other service delivery challenges. Questions that emerged were council's charges for alleged illegal activities and the high interest rates being charged by the City of Harare. The residents also demanded to know the use of the administration levy charged by the City of Harare, seeing that service delivery at district offices is poor with harassment and abuse of residents by city employees rampant.

As a way to deal with non-collection of refuse, residents resolved to conduct clean up campaigns as a measure of protecting themselves against disease outbreaks. Residents said they would complement the current dialogue with policymakers and service providers by also mobilising for protests at the District Offices.

The residents alleged that there was rampant acts of corruption in the billing system with strong indications that money paid for rates and rentals did not reflect at Rowan Martin, and the interest being charged is too much to enable citizens to clear their debt.

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