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Mbare report: Shawasha hostels - the true story
Harare Residents Trust (HRT)
April 10, 2010

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1. Objective of report:

a. To highlight the plight of Shawasha Hostel tenants in Mbare
b. To recommend ways to address the challenges facing the hostel tenants.

2. Executive summery:

The Harare Residents Trust (HRT) undertook this tour on Saturday 10 April 2010 following widespread reports by tenants who have attended residents' meetings in Mbare, at Mai Musodzi Community and Stodart Gym Halls. The delegation comprised of the HRT Coordinator Precious Shumba, Kadoma Residents Association (KRA) Coordinator Mrs Shorai Domingo, Mr Arnold Mangezi, Vice Chairman Mbare Residents' Trust (MRT), Mrs Rosemary Madamombe, MRT Committee Member, Samson Mutsadyanga, MRT Committee Member and Rudo Mudeyi, the MRT Treasurer.

The tenants' problems range from inadequate representation by their elected representatives, poor service delivery, high water bills and unaffordable rentals, as well as deplorable living conditions tenants have endured for a long time. The challenges of burst sewer pipes has been resolved by the City of Harare following the laying down of bigger pipes, replacing the archaic pipes that had constantly burst, spewing sewage all over the place. During this tour it emerged that City employees who earn monthly salaries to provide cleansing services in the hostels have not been doing their work. In separate interviews with City council employees, it was established that each block at Shawasha Hostels is serviced by two employees who have to clean the flats, particularly the toilets, the bathrooms and the surroundings to ensure they conform to the expected minimum standard health regulations in terms of urban regulations and the Public Health Act.

Sadly, these workers have not serviced the community as expected in terms of their job descriptions. Tenants claimed that the workers lacked 'seriousness, commitment and lack tight monitoring' owing to 'politics' whatever that meant. On further enquiry it emerged that some of the workers were improperly recruited as they were employed through their political superiors in higher authority which renders the supervisor powerless to exert his authority on them. It is said that these workers are constantly shielded from scrutiny by their influential handlers.
Some of the workers come to work late and leave very early, usually from 8.30am until around 11 am, meaning they receive their full salaries which they have not earned.

The focus of this report is to explore the opportunities arising from this crisis for the City council, the Ministry of Local Government, Rural and Urban Development and other key stakeholders. From observations made during the tour, interviews with some City workers and speaking to tenants, it is apparent that the major challenge compounding the health crisis at Shawasha Hostels is the inaction of the City authorities in the departments that oversee all carpentry and plumbing work.

For how else would the authorities justify the continued delay in the partitioning of male and female toilets, leaving men and women to almost share the same toilet, with superficial demarcations that directly undermine Zimbabwe's cultural values. According to some officials, these requests for the purchase of all plumbing and carpentry items were made a long time ago but there is lack of commitment to address this situation.

The threat to the health of around 7 000 tenants cannot be overemphasised.

This report critically looks at the living conditions, water supplies, hygiene in Shawasha Hostels and makes recommendations, informed by the expectations of the tenants.

For details and comments please contact the Harare Residents' Trust (HRT) on +263 912 869 294, +263 733 296 806 or email us on hretrust@yahoo.com/ hretrust79@gmail.com

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