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Water crisis deepen in Letombo Park
Harare Residents Trust (HRT)
March 12, 2010

Letombo Park - Residents here are concerned about the manner in which the City of Harare is attempting to coerce them to clear an unjustifiably high water bill, before they can consider their demands for direct individual billing by the municipality.

According to Mrs Gertrude Mataranyika, the Chairperson of the Letombo Residents Association, the area has faced a serious water crisis since 2008, with a situation where residents have gone for three years without regular water supplies. They only received water sometime in August 2009, when water was supplied during weekends- from Saturday through to Monday. Then water came back sometime in February this year for one week. Now they do not have water, yet are still expected to pay.

"The major problem we face is that there is only one billing meter servicing all the 160 households here," Mataranyika said. "The City of Harare is charging us a fixed monthly water charge of US$10 per household, which is unjustified. There is very little water reaching us for the last three years and yet they want us to pay these astronomical charges. Why should we pay?"

She said this during a meeting between the Letombo Residents' Association and the Harare Residents' Trust in Letombo Park on Tuesday evening.

Their latest water bill for the Letombo Park Owners Association water account Z0300313580018 indicates that they owe the City of Harare US$19, 310, 00 based on estimate reading. The billing date indicated is 17 January and the due date is 20 January 2010. They have to share this cost implying that each resident owes the City of Harare US$120, 7. Residents are refusing to pay for undelivered water.

As a direct response to the non-availability of water in the Letombo, residents have sunk wells for their water.

Mataranyika said they want each household to have an individual meter, directly from the City of Harare so that people are charged for their individual water consumption, rather than to be collectively charged. She said the local authority has demanded that for that to be done, the Letombo residents' have to first clear their water debt.

What happens in Letombo is that the City of Harare supplies bulk water up to the single meter. From there, residents have linking water infrastructure which and individual meters. Every month, the Letombo Residents' Association despatches a meter reader who goes around the area, and compiles a list indicating consumption for each household, expecting each household to make payment to the Association for onward transmission to the City of Harare as a single account. However, when a bill comes from the Greendale District Office, the residents' resist making payments for water not supplied and which is unjustifiably high.

If the City, supposedly decides to disconnect them, even those who have paid would be affected, since there is only one official meter for the City of Harare.

The HRT urges the City of Harare to revise its huge bill and do the honourable thing of directly charging individual residents than the collective. No resident should be charged for water not consumed, and the HRT will engage the authorities on this matter so that a lasting solution is found.

For details and comments please contact the Harare Residents' Trust (HRT) on +263 912 869 294, +263 733 296 806 or email us on hretrust@yahoo.com/ hretrust79@gmail.com

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