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Update on international calls from Econet wireless
Econet Wireless
April 12, 2007

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Due to the unprecedented increase in out going international calls by our subscribers, the link connecting all Econet customers with International Operators has become severely congested. This explains why some of our customers have been experiencing difficulties in making international calls in the past few weeks. Econet has therefore NOT barred any of its customers from making international calls. However, due to the use of separate international call facilities and the relative numbers for contract and prepaid subscribers, the Business Partna subscribers may experience relatively easier access to international calls compared to the prepaid customers.

Econet will ensure that capacity for incoming international calls and SMS for both contract and prepaid customers is maximised and all customers are encouraged to request the other international party to call them in Zimbabwe, if outgoing calls are a problem.

Econet is naturally concerned about the problem facing our customers in making international calls, but the company is currently unable to overcome these challenges due to the economy-wide foreign currency shortages. For every international outgoing call that is made, the network, Econet, incurs a foreign currency denominated charge. Econet is however making every effort to resolve these concerns and is engaging with the relevant authorities to find solutions as part of our ongoing program to strengthen and expand the network.

Econet undertakes to keep all our customers informed of any material developments and appeals for patience and understanding during this period while we seek solutions under these difficult circumstances.

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