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CD-ROM:
The Answer to a Librarian's Prayer?
Helga Patrikios
From
Rowing Upstream: Snapshots of Pioneers of the Information Age in
Africa
ISBN 0-620-28913-9
2002
Read more about
"Rowing Upstream: snapshots of pioneers of the information
age in Africa" at http://www.piac.org/rowing_upstream/about.html
This is the
story of how we in Harare first got connected to the world’s premier
medical database, MEDLINE,
and at last felt part of the Real World of health information.
MEDLINE is
the computerized version of the printed Index
Medicus.
In the mid-1960s, the US
National Library of Medicine (NLM) made
its computerized databases, including MEDLINE, available to users
in the US and throughout the North, and in a couple of semi-industrialized
countries in the South, by telephone and Telnet. We tried to get
dial-up access to MEDLINE in 1986, but we could not meet the technical
and financial demands of connectivity with the NLM databases.
In 1987, I was
traveling in the North, visiting medical libraries and finding out
what was new in medical information. That was when I first heard
my Northern colleagues discussing CD-ROM and MEDLINE in the same
breath. I first saw the two in action together in the library of
a London teaching hospital. I was instantly smitten with what seemed
like a miracle—MEDLINE in situ. On the spot. Standalone.
Uninterruptable. Independent of vulnerable and archaic telephone
lines. All of that, plus an amazingly user-friendly interface. In
a couple of minutes, you could search all the segments (twenty or
thirty years’ worth) of MEDLINE, and winkle out four or forty perfect
hits, with abstracts, from among the seven (now 13) million other
citations.
It was almost
indescribable. Comparing a search of the printed Index Medicus—the
hours of often unrewarding toil, and not an abstract in sight—with
a search of MEDLINE on CD-ROM is like comparing a ride on a cranky
donkey up a rocky hillside with a flight on the Concorde from New
York to Paris. In other words: no comparison.
We knew we had
to have CD-ROM. A colleague in Pediatrics suggested we write to
the Carnegie Corporation of New York. In no time, we received a
positive response to our request that they fund a pilot study of
CD-ROM, and within weeks we had the first-ever microcomputer in
the Library system, with a set of four drives and a dot-matrix printer.
Response to the availability of this new service was gradual: for
a brief period, we conducted only about 80 searches a month. But
it wasn’t long before word of the power of CD-ROM spread around
the medical community. Within a year or two, we and our users were
doing hundreds of searches each month; renewed projects with Carnegie
provided the work stations we needed for the rapidly-growing number
of searches we were conducting. Early on, with the US National Research
Council and the American Association for the Advancement of Science,
we negotiated with two MEDLINE publishers—Ovid and Silver Platter—for
African countries to be granted very generously-discounted subscription
rates. These rates remain in place to this day.
Now that we
have Internet access in the Library, we can access MEDLINE online,
but many of us still prefer CD-ROM, with its dependable, lightning-fast
response. (Internet response times here sometimes remind me of that
donkey.) I know of at least one medical school in Washington, DC
that has fine, fast Internet facilities for its staff and users,
but also continues to subscribe to the CD-ROM version of MEDLINE,
for the same reasons.
Most libraries
in Africa have suffered acutely from the continent’s prevailing
economic decline; few have access to current journals or textbooks.
In Zimbabwe, too, we now have very few current textbooks, and our
collection of journals is constantly shrinking. A 1995 survey I
made of the use of MEDLINE on CD-ROM at our library shows the great
extent to which our users depend on those MEDLINE abstracts. This
situation is far from satisfactory, from the point of view of researchers
and clinicians, but it certainly beats having no access at all to
current information on specific topics—which is often the only other
option.
Given the difficulties
for most institutions in Africa of providing reliable and plentiful
access to the Internet, it’s unsurprising to see that CD-ROM has
a growing role as an intermediate information technology. Many NGOs
concerned with the dissemination of health information increasingly
place their trust and their information in CD-ROM—a reliable, low-cost
way to store, transport, copy and distribute information, and one
that will support the development process in poor countries for
years to come.
Helga Patrikios
grew up in Burma, New York and Belfast, and took a degree in modern
languages and literature at Trinity College, Dublin. Sixteen years
later, while raising her children in Zimbabwe, she took the Higher
Diploma in Library Science by correspondence with the University
of South Africa. Her first job as a librarian
was by chance in the Medical Library of the University
of Zimbabwe, and she has been there ever
since. She is now Deputy Librarian at the University Library, remaining
in charge of the Medical Library.
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