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The Strategy of Social Protest
Charles Dobson
Extracted from: The Troublemaker's Teaparty: A Manual for Effective Citizen Action 2003
January 29, 2008

In The Strategy of Social Protest, William Gamson looks at 53 citizens groups that operated in the US sometime between 1800 and 1945 to see what made them successful. He uses two measures for success: acceptance and advantages. Acceptance indicates the degree to which antagonists came to view a group as a voice for a legitimate set of interests. Advantages measures the degree to which the group achieved objectives or benefits. Gamson's findings suggest that some recent trends in organizational structure and strategy may be wrong-headed.

Bureaucratic group structure is an advantage. Bureaucratic groups scored about six times better on advantages and seven times better on acceptance. Gamson defines bureaucratic groups as having:

  • A written constitution or charter that sets forth the goals of the organization
  • A formal list of members
  • Three levels of internal division such as executive director, board, rank and file.

Bureaucratic structure ensured that certain routine but critical tasks got done, and it helps groups survive long-term challenges. It should be noted that Gamson's conclusions apply to large groups. There is no need for bureaucratic structure for small, volunteer, citizens groups.

Centralization of power is an advantage
Groups with centralized power were twice as likely to earn new advantages as groups that were not centralized. Gamson attributes this to the "combat readiness" that comes from having a credible spokesperson or capable leader able to respond decisively when required to do so, without having to get the approval of a membership or a board. Today, many groups are moving in the opposite direction, trying to decentralize power in order top become more democratic.

Factionalism is a serious liability
Factionalism, resulting from inability to deal with internal conflict, meant groups were about three times less able to win advantages and half as likely to be accepted. Factionalism was about three times more common in a decentralized group, because centralized power provided a way of dealing with internal conflict.

Unruliness works
Real or threatened strikes, boycotts, blockades, disruptive protests, verbal attacks and ridicule, and threats of violence achieved results. Groups that employed unruly tactics were twice as successful at securing advantages as those that did not.

Group size counts for acceptance
Groups with over 10,000 members were twice likely to be accepted as groups with fewer than 10,000. However, the difference in size had little bearing on the ability of a group to win new advantages.

Avoid trying to displace antagonists
Groups that tried to displace, replace, or destroy antagonists were over six times less likely to be accepted, and over ten times less likely to achieve new advantages. According to Gamson, what gets in the way of ambitious challengers is targets of change unwilling to cooperate in their own demise. Sometimes the people are the problem, but more often it is better for activists to focus on fixing the problem rather than attacking the people involved.

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